7 Best AI Chatbots in 2024: Catapult Efficiency
Why you can trust FuturepediaArtificial intelligence chatbots have become essential tools for professionally and personally organizing life — saving you time, providing valuable insights, and enhancing communication in various settings.
By engaging you with natural language, AI chatbots produce an enriching, human-like conversation that allows them to act as your assistant, brainstorming collaborator, customer service agent, and so much more.
From answering simple FAQs and summarizing documents to crafting stories and conversing fluently in personalized interactions, these tools fundamentally reshape how we interact with technology.
In this article:
- How conversational AI chatbots work ↓
- How we evaluated the best chatbots ↓
- When to use AI-powered chatbots ↓
- Top 10 best AI chatbots in 2024 ↓
- How to pick the best AI chatbot for you ↓
- What’s next for AI chatbots ↓
- FAQs ↓
How Conversational AI Chatbots Work
Chatbots started in the 1960s when the first-ever chatbot, ELIZA, used simple pattern matching to hold conversations. In the 1990s, bots like A.L.I.C.E. relied on heuristics and semantic knowledge.
Modern, conversational AI chatbots use machine learning, large language models (LLM), natural language processing (NLP), and generative AI to comprehend patterns in data to understand and generate human language.
As you engage with the AI conversational chatbot, its underlying system gathers data from your and other users’ interactions, identifies trends, considers context and intent, and adjusts responses and suggestions to translate your prompts into engaging human-like conversations.
Ever-increasing technological sophistication enables chatbots to engage in more complex dialogues and even anticipate needs — offering increasingly tailored assistance with accurate, stimulating responses.
How We Evaluated the Best Chatbots
Our AI experts, each with extensive experience in the field, spend an outrageous amount of time researching and reviewing the 45+ AI chatbot tools showcased on our website.
Collectively, our team holds not only a deep, up-to-date understanding of the AI landscape but also a commitment to unbiased analyses. By methodically exploring each tool and basing our endorsements solely on our honest assessment, we are confident that our recommendations will help you find the best AI tool/s for your needs.
When determining these top 10 standout AI chatbots, the factors we evaluated include:
- Quality of prompt translation and results, such as accuracy & creativity
- Ease of use
- Speed of results
- Versatility & personalization capabilities
- Community feedback, such as user reviews
…as well as a variety of other considerations.
When to Use AI-powered Chatbots
AI-powered chatbots have become indispensable for businesses and individuals alike, offering a range of benefits that boost creativity, streamline tasks, and enhance customer interactions. Here are some key areas where AI chatbots can make a real difference:
Writing and Content Creation
From brainstorming and researching to drafting and editing, AI chatbots can assist in creating high-quality content for books, articles, social media, and more. Whether you’re a professional writer or marketer, these tools can save time while inspiring new ideas.
Education
Students can use chatbots to clarify complex concepts, get personalized homework help, or even learn a new language. For educators, chatbots are a valuable resource for building lesson plans, creating quizzes, and developing engaging learning materials tailored to student needs.
Sales and Marketing
AI chatbots can take your sales and marketing efforts to the next level. They can help create compelling content for websites, blogs, and social media, while also nurturing leads and offering personalized product recommendations. By gathering insights about customer behavior, these bots can also help refine your marketing strategies.
Customer Support
Incorporating AI chatbots into your customer support channels can greatly improve efficiency. They can handle inquiries, track orders, and provide instant answers 24/7, reducing response times and boosting customer satisfaction—all while freeing up your team for more complex tasks.
Coding and Development
Whether you’re developing software or integrating chatbots into your platform, AI can assist with writing code and providing natural language interfaces. This allows developers to quickly troubleshoot or build features that enhance the user experience.
Boosting Productivity Across Professions
AI chatbots can save professionals time by automating repetitive tasks, answering questions, offering business insights, drafting documents, scheduling appointments, and even helping make informed decisions. In fast-paced industries, this can be a game-changer for efficiency.
Personal Use
AI chatbots aren’t just for work—they can help with personal projects as well. Whether you're diving deep into a hobby, managing your finances, finding new recipes, or crafting personalized fitness plans, these bots offer endless possibilities for enhancing your daily life.
AI Use Cases and Their Key Benefits
| Use Case | Key Benefit |
|---|---|
| Writing & Content Creation | Brainstorm, research, & create drafts |
| Education | Get personalized tutoring or craft learning materials |
| Sales & Marketing | Create web content, qualify leads, & gather insights |
| Customer Support | Offer faster responses with 24/7 support |
| Coding & Development | Write code or integrate bots into apps & websites |
| Productivity in Various Professions | Automate tasks, streamline workflows, & schedule appointments |
| Personal Endeavors | Track habits, get fitness plans, manage budgets, & so much more |
7 Best AI Chatbots in 2024
Each conversational, generative AI chatbot offers unique capabilities and distinctive strengths, from enhancing productivity to fostering creativity to streamlining information management.
To help you choose the best bot for you, we’ve developed a list of the best AI chatbots — pinpointing optimal functionality, ideal user scenarios, strengths and weaknesses, and pricing of each tool (listed alphabetically).
Comparison of Various AI Tools (as of December [previousYear])
| Tool Name | Parent Company | Best Functionality | Key Differentiators | Price (as of Dec [previousYear]) |
|---|---|---|---|---|
| Gemini | Creative inspiration | Access to Google within interface Prioritizes accessibility |
Free | |
| ChatGPT | OpenAI | Versatility | Input & task variation Expansive knowledge base Multi-lingual |
Free version $20/month |
| Character AI | N/A | Creating virtual characters | Immersive experience Range of AI models |
Free version $9.99/month |
| Claude 2 | Anthropic | Extensive content analysis | Excels at creative tasks Self-learning ability Reduced bias |
$0.0004/conversation turn |
| Copilot (formerly Bing Chat) | Microsoft | Microsoft integration | Integration capabilities Collaboration |
$30/month per user |
| Grok | xAI | Humor & real-time information | Real-time information Unconventional personality |
Via X Premium+ for $16/month or $168/year |
| Perplexity | N/A | Web information retrieval | Precise, real-time information Offers follow-up questions & citations |
Free plan Pro: 7-day free trial, $20/month, or $200/year |
Gemini: Best for Creative Inspiration
Google Gemini leverages Google's vast information repository to spur imagination and inform with insightful, context-aware responses. Recently renamed to Gemini, it’s become one of the more advanced chatbots available — with unprecedented abilities to create high-quality images, write and speak over 40 languages, translate code, answer math problems, and more. It’s slated to expand to other Google products soon.
Harness multimodal AI for innovation, efficiency, and scalability with Google's advanced, developer-friendly platform.
Ideal Users
Researchers, writers, marketers, content creators, & language learners
Pros
Google leverage, offering intelligent, context-aware responses with real-time information from Google Maps, Flights, Hotels, YouTube, and more.
Multilingual & multimodal capabilities, breaking down linguistic barriers and generating text, code, images, & audio, as well as combinations of these data types.
Boundless creativity, constantly generating imaginative ideas & offering more than one output.
High-quality imagery that rivals real photographs
Integration via API and with other applications, including messaging platforms & websites.
Cons
It may sometimes offer misleading or inaccurate information.
It may be prone to generating repetitive or bland responses compared to other chatbots.
Effectiveness is reliant on the quality and quantity of data it consumes.
Pricing Options
- Free to use
- Gemini Pro:
- Inputs: $0.00025/1,000 characters & $0.0025 per image
- Outputs: $0.0005/1,000 characters
Pricing is accurate as of December [previousYear].
ChatGPT: Best for Versatility
An AI pioneer, Open AI’s ChatGPT stands out with its versatile applications, from generating creative content to writing code to solving complex problems. Known for its ability to engage in multifaceted, fluent conversations for various purposes, it helps find information, brainstorm ideas, and explore creative writing.
Revolutionize interaction, creativity, and innovation with the leader in AI.
Ideal Users
Writers, content creators, students, developers, language learners, chefs, business professionals gathering insights, & any curious individual
Pros
Versatility, excelling at many tasks for many use cases, creating personalized content, accepting image inputs, and supporting API & plugins.
A creative powerhouse offering a continuous stream of ideas for writers, artists, and anyone seeking inspiration.
Expansive knowledge base, having been trained on a vast amount of information.
Fluency in human & non-human languages for seamless global communication, code writing & analysis.
Ethical, avoiding harmful or biased content for a secure and respectful exchange.
Cons
Lack of real-time information (without a dedicated plugin).
It may produce biased or politically incorrect responses, plausible-sounding but incorrect information, and unreliable outputs (e.g., creating code with security vulnerabilities).
Difficulty understanding complex or ambiguous input.
It often generates long responses, making it not ideal for concise communication.
Doesn’t adapt or improve performance based on user interactions or encountered data.
Pricing Options
- GPT-3.5: Free
- GPT 4, via ChatGPT Plus: $20/month
Pricing is accurate as of December [previousYear].
Character AI: Best for Creating Virtual Characters
A character-based LLM chatbot, Character AI is a unique conversational chatbot that allows you to create customizable virtual characters to talk to and that can assist you in diverse tasks — from language learning to brainstorming to life advice.
Supporting 19 character themes enables you to engage in intelligent conversations with personalities inspired by real or fictional characters, including historical figures and celebrities.
An AI platform for engaging in natural, open-ended conversations and creative tasks.
Ideal Users
Game developers, animators, educators, entertainment professionals, & content creators
Pros
It is a unique, immersive experience, offering different perspectives & allowing you to converse with different personalities, including historical figures, celebrities, and more.
Community sharing & collaboration enable you to rate bots, provide feedback, & contribute to training better AI models.
Constant evolution, continually undergoing improvement that ensures a dynamic, engaging user experience.
Cons
Potential inconsistencies with character portrayal.
It may produce offensive responses.
The free version is limited to only five characters, with each character limited to 100 prompts.
Pricing Options
- Free version
- c.ai+: $9.99/month or $119.88/year
Pricing is accurate as of December [previousYear].
Claude 2: Best for Extensive Content Analysis
Think of Anthropic’s Claude 2 as your assistant. This proprietary AI model offers a vast knowledge base, enhanced semantics capabilities, and human-like reasoning to provide comprehensive summaries with perspective and relevant statistics, solve math and law challenges, and write lengthy documents — from memos to stories.
Empowering Conversational Assistant for Streamlined Tasks, Data Analysis, and Multilingual Engagement.
Ideal Users
Developers, creative writers, language learners, students, & anyone seeking data analysis, advice, or a personal assistant
Pros
Uniquely huge context capacity, handling prompts of up to 75,000 words.
Self-fine-tuning constitutional AI system that produces “less harmful” responses.
Ability to interact with other software via API and Slack integration.
Self-learning ability allows it to improve without human feedback.
Cons
Only available in the US and UK (without a VPN) as of December [previousYear].
They may retain some stereotype-based biases or make occasional mistakes, “hallucination,” or fallacy.
Not connected to the internet.
Pricing Options
- Pay-as-you-go: $0.0004/conversation turn
Pricing is accurate as of December [previousYear].
Copilot: Best for Microsoft Integration
Formerly known as Bing Chat, Microsoft’s Copilot is a free-to-use, highly versatile AI chatbot that quickly gained popularity for its exceptional integration with Microsoft's ecosystem and performance across various applications. Like ChatGPT, it's highly proficient and can handle even the most intricate conversations.
Boost productivity with AI-driven organizing, deep search, and Microsoft integration.
Ideal Users
Business analysts, educators, & anyone who uses Microsoft products
Pros
Seamless integration, intuitively connecting to and enhancing productivity across various Microsoft applications
Designed to improve productivity by simplifying tasks, automating processes, and providing timely suggestions based on data and usage patterns
Enhance collaboration with real-time document collaboration, meeting time suggestions, and more that make group projects more efficient and harmonious
Cons
Primarily beneficial for users deeply integrated with Microsoft products
Availability & functionality may vary by device type, market, browser version, or account type
Privacy implication concerns, particularly regarding integration with Bing and potential access to local files & applications
Pricing Options
- Free
- $30/month per Microsoft 365 E3, E5, Business Standard, & Business Premium user
Pricing is accurate as of December [previousYear].
Grok: Best for Humor & Real-time Information
Co-founded by Elon Musk, xAI’s Grok is a new chatbot with an unconventional personality that gives it the potential to foster more engaging learning. Offering humorous responses and access to real-time information, it’s built to provide information on global events and offer new, witty ideas.
Experience innovative research and creative insights with Grok AI, a witty AI assistant known for its fun and engaging approach.
Ideal Users
Content creators, marketers, writers, reporters, & anyone seeking information about current events or witty, humorous answers and ideas
Pros
Humor & wit capabilities provide a novel and exciting experience.
Real-time information via connection to the X platform makes it a valuable tool for staying updated on current events.
Cons
Limited availability with a waitlist and is accessible only to X Premium+ subscribers as of December [previousYear].
Being in the early stages of development, it may encounter problems.
Potential for misinformation.
Pricing Options
- Via X Premium+ subscription: $16/month or $168/year
Pricing is accurate as of December [previousYear].
Perplexity: Best for Web Information Retrieval
A versatile ChatGPT alternative with a user-friendly interface, Perplexity AI shines in unearthing valuable information from the vastness of the internet. It offers in-depth access to relevant, up-to-date information by answering even the most complex questions with perspective, citations, and follow-up questions that better your understanding.
Unlock the power of AI to transform your search experience, delivering precise answers and creative insights instantly.
Ideal Users
Students, scientists, researchers, writers, & anyone looking for summaries of global news, pop culture events, and more
Pros
Contextual, detailed responses & follow-up questions that help you fully understand search topics.
Precision with wide-ranging information retrieval that pinpoints accurate, relevant information.
Combination of OpenAI and Microsoft search engine advancements.
User-friendly interface with learned preferences, making it simple to use while understanding your needs.
Cons
You must purchase a Pro plan for advanced features, such as unlimited file uploads, dedicated support, and additional Copilot and GPT-4 use.
No API access.
Prone to hallucinations or falsities.
Pricing Options
- Free plan
- Perplexity Pro:
- 7-day free trial
- $20/month or $200/year
Pricing is accurate as of December [previousYear].
Honorable Mentions
While the seven tools we selected above may reign as the top chatbots out there, we’d be remiss not to mention some of our other favorites, which include:
- Ada: Best for Customer Service
- Chatsonic: Best for Creative Industries
- Drift: Best for Customer Engagement
- Hugging Face: Best for Developer Flexibility
- Jasper: Best for Marketing & Content Creation
- YouChat: Best for Academic Research
How To Pick The Best AI Chatbot For You
Selecting the best chatbot for you can be daunting amidst the diverse options available. But by carefully evaluating the available options, you can find the best tool that offers AI features that meet your needs, provide an enjoyable experience, and seamlessly fit into your existing ecosystem.
When deciding, you may want to consider what you want to use the chatbot for:
- Are you looking to automate customer service, conduct research, create content, or have some fun?
- Do you need outputs in another language?
Evaluate the features and functionalities different chatbots offer to ensure they align with your requirements.
Reliability
To ensure reliable results, choose a regularly updated, trained, and debugged tool, which will help minimize inaccuracies and other weaknesses.
Ease of Use
Ensure the chatbot aligns with your technical comfort level for a seamless experience.
Integration Capabilities
If you want to integrate the chatbot with other software and platforms you're using, check to see if and how easily or well it can integrate with your existing and anticipated tech ecosystem.
Cost
AI chatbots come in various pricing models, from free trials to subscription-based plans. Compare pricing models and examine what's included in each plan to find a solution within your budget.
Customization
If your projects require specific features, look for tools that offer more personalization options. With some chatbots, you can customize the language model to suit your target audience better, addressing their preferences and intents while maintaining your brand's tone of voice.
Data Security
Do you have confidential information? You may want to ensure that the tool you select prioritizes data privacy and offers robust security measures.
Scalability
Will the chatbot grow with your needs over time? Consider the tool's ability to adapt to future advancements, needs, and project scales.
By weighing these factors, you can make an informed decision that aligns with your current needs and paves the way for future innovation and growth.
What’s Next for AI Chatbots
AI chatbots are already revolutionizing industries and streamlining operations, but their future potential is even more exciting. As these tools continue to evolve, they will likely become more integrated into both our professional and personal lives, offering new ways to enhance efficiency and user experiences.
Evolving Capabilities
The next generation of AI chatbots will be far more sophisticated. Expect them to become:
- Contextually aware, able to better understand the subtleties of conversations.
- More empathetic, with an enhanced ability to interpret complex human emotions and language.
- Capable of managing more intricate tasks, allowing them to handle a broader range of business functions autonomously.
Greater Integration
As chatbots evolve, their seamless integration with other platforms will become even more pronounced. They will increasingly blend with existing tools and systems, making it easier to incorporate AI into everyday workflows—whether in customer service, marketing, or operations.
Expansion Across Sectors
The use of AI chatbots will likely continue to expand into specialized industries, driving significant advancements in sectors such as healthcare, education, e-commerce, finance, and travel. For example, in healthcare, we can expect chatbots to assist with patient triage or provide 24/7 support, while in e-commerce, they will deliver highly personalized shopping experiences.
Enhanced Personalization
Future AI chatbots will likely become even more personalized to each user. They will adapt to your preferences, work style, and communication tone, evolving into a fully customized virtual assistant that not only anticipates your needs but also helps you work smarter and faster.
Whatever happens, the potential trajectory for these AI chatbots is boundlessly exhilarating and will undoubtedly bring innovations and transformative experiences that redefine how we work, learn, and communicate.